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Appointments, no-shows, room hire and the difference between private pay and insurance.
A practice sells appointments, and an appointment that does not happen is gone for good. You cannot sell Tuesday at two o'clock again on Wednesday. That makes no-shows and late cancellations one of the most expensive things in the business, and one of the hardest to see, because a missing payment does not appear on a statement at all.
Revenue usually comes from more than one direction. Private clients paying on the day, insurers paying weeks later, and sometimes a contract that pays monthly. They arrive on different timelines and at different rates, so a busy diary does not always mean a healthy bank balance.
Costs are a mix of fixed and per client. Room hire or premises, insurance, registration and supervision are there whether or not anyone books. Consumables and laundry scale with how many people you see. Knowing which is which tells you how many appointments a week you actually need.
20 categories, each with its own page.
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