How to cancel 24 Hour Fitness

Options (in roughly increasing order of reliability):

1. Phone: 1-800-432-6348, daily 5am-12am PT. Have your member ID ready. Ask for written confirmation of the cancellation date and final charge — without it, you have no recourse if billing continues.

2. In person at your home club: Bring a photo ID. Ask for the cancellation form. Fill it out completely. Get a signed copy as proof. Photograph it.

3. By certified mail: Send to your home club's address (NOT the corporate office — they bounce mail back). Include name, member number, address. Certified mail with return receipt for proof.

Notice period: 24 Hour requires at least one billing cycle of notice, so cancellation dated June 1 stops charges starting July's billing cycle (not June). Plan accordingly.

Annual fee: $59-79 annual maintenance fee posts once a year. If yours is due in the next 30 days, time the cancellation to be after the annual fee, or you'll still get charged it.

Commitment contracts: If you signed a 12-month commitment plan (cheaper monthly rate in exchange for a year lock-in), early cancellation triggers a flat $99 buyout fee plus the remaining commitment months at full rate.

Hardship cancellations: 24 Hour will waive early-termination if you can document a relocation (>25 miles from any 24 Hour location), a doctor-certified medical condition, or military deployment. Bring the documentation when you cancel.

App caveat: The 24 Hour Fitness app does NOT have a cancellation feature. Don't waste time looking for one — it doesn't exist.