How to cancel ClassPass

Online:

1. Sign in at classpass.com → click your profile (top right) → Account Settings
2. Click Cancel Membership
3. ClassPass offers a free 1-3 month pause — accept this if you're not sure about leaving permanently
4. To actually cancel, click Continue to cancel through the pause offer and confirm
5. Access continues until billing ends. Unused credits expire at billing-end.

The pause is honest. ClassPass's pause genuinely halts billing for 1, 2, or 3 months with no charge during pause, and resumes automatically. You keep your credit history and member-since date.

Credits expire — use them first. Whatever credits are in your account at cancellation are gone the moment your billing period ends. If you have 25 credits left and cancel, book classes immediately to use them before they're forfeited.

Credit rollover: ClassPass lets you roll over up to your monthly credit allowance into the next month, but only on active subscriptions. Cancelling forfeits rollover.

Mobile app vs web: Cancellation works in both. The app's cancellation screen sometimes hides the "Continue" link behind retention offers — if the web is clearer, use the web.

Pricing tiers: ClassPass has 4 tiers (8/16/28/45 credits). If you're cancelling because the tier is too expensive, downgrade to the lower tier instead — it's cheaper and lets you keep the membership active.